Improve data handling between Botpress and Zendesk: Ticket Creation Improvements: -Ability to create tickets and include additional data payloads that can populate standard and custom Zendesk fields. This would allow to push structured information (e.g., user context, bot conversation summary, metadata) directly into ticket properties. Dedicated Cards for Ticket and User Management: -A dedicated “Update Ticket” card to modify ticket fields, status, or comments after creation. -A dedicated “Update User” card to edit existing user data (e.g., name, email, tags, custom fields).