I'd like to request an official step-by-step video tutorial on the Botpress YouTube channel showing how to connect Botpress + WhatsApp + Chatwoot so they work together in a real workflow.
The goal is to have:
A bot running on WhatsApp
Chatwoot working as the CRM and Human-in-the-Loop layer
Messages flowing properly between Botpress ↔ Chatwoot ↔ WhatsApp
I’ve seen comments saying it should be possible using webhooks and External Chat, but there’s no clear documentation or working example showing the end-to-end setup.
A video demo would make it much easier to implement and avoid trial-and-error for everyone trying to build this architecture for production use cases (sales, support, customer service, etc.).
Thanks in advance — this would help a lot of users.