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#🤝help
Carousel Not Showing
# 🤝help
m

miniature-mouse-80705

07/10/2023, 6:42 AM
Carousel is working just fine during test but it's not showing during live and conversation stops. Please help.
p

proud-journalist-55853

07/10/2023, 9:03 AM
The same. It worked few days ago and now there is no carousel in live webchat
m

miniature-mouse-80705

07/10/2023, 10:45 AM
Maybe it's a server issue? Botpress' kinda laggy
a

acceptable-gold-88171

07/10/2023, 3:38 PM
Is it still not working? We had api issues earlier which might have caused this indirectly.
f

fancy-alligator-73798

07/11/2023, 3:21 PM
Here it is not working 😦
a

acoustic-hair-60678

07/13/2023, 2:51 AM
Perhaps its related to the same issue on this thread: https://discord.com/channels/1108396290624213082/1124029359884345415 Adding a subtitle to all the carousel cards solved this
f

fancy-alligator-73798

07/13/2023, 9:31 AM
thanks for the hint! adding a value to subtitle fixes the problem 🙂
a

acceptable-kangaroo-64719

07/13/2023, 11:22 AM
Do you have subtitles for all cards in the carousel? There was a bug earlier where a subtitle-less card would render in the emulator but not in web
b

bored-soccer-13754

07/13/2023, 4:52 PM
I added all the subtitles but still not working in the web (working in the emulator)
f

flat-lamp-31956

08/19/2023, 1:35 AM
HERE WITH THE SAME ISSUE
HERE WITH THE SAME ISSUE
ITS STILL NOT PATCHED ?
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