Carousel Not Showing
# 🤝helpm
miniature-mouse-80705
07/10/2023, 6:42 AMCarousel is working just fine during test but it's not showing during live and conversation stops. Please help.
p
proud-journalist-55853
07/10/2023, 9:03 AMThe same. It worked few days ago and now there is no carousel in live webchat
m
miniature-mouse-80705
07/10/2023, 10:45 AMMaybe it's a server issue? Botpress' kinda laggy
a
acceptable-gold-88171
07/10/2023, 3:38 PMIs it still not working? We had api issues earlier which might have caused this indirectly.
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fancy-alligator-73798
07/11/2023, 3:21 PMHere it is not working 😦
a
acoustic-hair-60678
07/13/2023, 2:51 AMPerhaps its related to the same issue on this thread: https://discord.com/channels/1108396290624213082/1124029359884345415
Adding a subtitle to all the carousel cards solved this
f
fancy-alligator-73798
07/13/2023, 9:31 AMthanks for the hint! adding a value to subtitle fixes the problem 🙂
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acceptable-kangaroo-64719
07/13/2023, 11:22 AMDo you have subtitles for all cards in the carousel? There was a bug earlier where a subtitle-less card would render in the emulator but not in web
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bored-soccer-13754
07/13/2023, 4:52 PMI added all the subtitles but still not working in the web (working in the emulator)
f
flat-lamp-31956
08/19/2023, 1:35 AMHERE WITH THE SAME ISSUE
flat-lamp-31956
08/19/2023, 1:35 AMHERE WITH THE SAME ISSUE
flat-lamp-31956
08/19/2023, 1:36 AMITS STILL NOT PATCHED ?
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