question about human contact
# 🤝helpf
freezing-angle-73335
07/06/2023, 12:56 PMHey if a lead want to talk to human not robot how can I navigate that
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acceptable-kangaroo-64719
07/06/2023, 5:27 PMHey @freezing-angle-73335 I'm a human and I can talk to you 😁
But if we're talking about a bot built in Botpress transferring a chat over to a human, that feature hasn't been built yet. I think there are a few posts about it on #1111026806254993459, you could take a look over there for more info
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freezing-angle-73335
07/06/2023, 5:28 PMHey gordy
freezing-angle-73335
07/06/2023, 5:29 PMmy bot is giving same answer regardless of what is ask. i am confused
freezing-angle-73335
07/06/2023, 5:31 PM@acceptable-kangaroo-64719 ofcourse thanks for your reply i got little desperate asked you question before thanking you.
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acceptable-kangaroo-64719
07/06/2023, 5:33 PMno worries. Where does this message come from? Is it a knowledge answer? an API response? Something you typed?
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freezing-angle-73335
07/06/2023, 5:34 PMi have a knowledge base if it not able to answer then it goes to stack Ai Api
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acceptable-kangaroo-64719
07/06/2023, 5:35 PMso is the info about the 90 day program in the knowledge base or from stack ai?
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freezing-angle-73335
07/06/2023, 5:35 PMIn both i put in the pdf
freezing-angle-73335
07/06/2023, 5:36 PMPdf have this answer
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acceptable-kangaroo-64719
07/06/2023, 5:36 PMokay well that is the first thing to figure out: Is this message from the knowledge base or from stack ai?
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freezing-angle-73335
07/06/2023, 5:37 PMI disconnected the stack ai
freezing-angle-73335
07/06/2023, 5:38 PMAnd no answer from knowledge
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acceptable-kangaroo-64719
07/06/2023, 5:38 PMgreat! So now we know that the answer is coming from stack ai
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freezing-angle-73335
07/06/2023, 5:39 PMOkay
freezing-angle-73335
07/06/2023, 5:40 PMHey can botpress able to give good answer like stack ai? (I mean when it works correctly)
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acceptable-kangaroo-64719
07/06/2023, 5:41 PMyeah, the two of them are very similar tools. If it is the same PDF in both there's no reason why Botpress can't give just as good of an answer as stack ai
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freezing-angle-73335
07/06/2023, 5:45 PMAny YouTube video you'll suggest to me, please 🥺
freezing-angle-73335
07/06/2023, 5:45 PMHow can I use a botpress ai
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acceptable-kangaroo-64719
07/07/2023, 11:07 AMwe have a whole youtube channel my dude https://www.youtube.com/botpress
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