KB plain text format for FAQs
# 🤝helpf
freezing-carpenter-9818
07/06/2023, 12:41 PMhello all quick question about Knowledge bases. What is the best way to format a FAQ list for the KB?
would this format be optimal for fast and accurate answers....
This is a question
this would be the answer to the above question
this is a question
this would be the answer to the above question
.... and so forth?
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acceptable-kangaroo-64719
07/06/2023, 5:25 PMhey @freezing-carpenter-9818 that format works. I've also found bullet points, numbered lists, or just dry facts work too.
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freezing-carpenter-9818
07/06/2023, 8:44 PMThanks for clarifying that!
freezing-carpenter-9818
07/06/2023, 8:47 PM@acceptable-kangaroo-64719 would be good if you could make a video on how to collect data from user and then sending that to… say an email address, like a contact form. Maybe a sendGrid tutorial!
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