KB plain text format for FAQs
# 🤝help
f
hello all quick question about Knowledge bases. What is the best way to format a FAQ list for the KB? would this format be optimal for fast and accurate answers.... This is a question this would be the answer to the above question this is a question this would be the answer to the above question .... and so forth?
a
hey @freezing-carpenter-9818 that format works. I've also found bullet points, numbered lists, or just dry facts work too.
f
Thanks for clarifying that!
@acceptable-kangaroo-64719 would be good if you could make a video on how to collect data from user and then sending that to… say an email address, like a contact form. Maybe a sendGrid tutorial!
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