my PDF input is not working
# 🤝helpd
dry-hamburger-57640
07/03/2023, 8:20 AMI had used PDF files to create a Chatbot , worked perfectly fine for sometime then not answering any questions now.
b
bland-hairdresser-23708
07/03/2023, 8:57 AMexperiencing the same problem on a regular basis
a
astonishing-accountant-44048
07/03/2023, 9:17 AMExperiencing the same.
astonishing-accountant-44048
07/03/2023, 9:18 AMI keep getting a notification to remove old documents (I moved all my knowledgebase to plain text and I'm seeing this)
astonishing-accountant-44048
07/03/2023, 9:22 AMNext to Test your Chatbot I see a different color (orange) and Error text
astonishing-accountant-44048
07/03/2023, 9:55 AMI have been able to get knowledge base working on a new blank bot. But the old bot is still giving the same issues.
astonishing-accountant-44048
07/04/2023, 1:05 AM@dry-hamburger-57640 can you try with a new bot? or delete the knowledgebase (back up first) and try again?
b
bland-hairdresser-23708
07/04/2023, 8:38 AMWould one have to follow that process every 2 hours the bot fails to read the knowledge base? This seems to be a permanent problem
c
creamy-electrician-22816
07/04/2023, 9:00 AMSame problem here.
Yesterday was the bot working perfect. Today I get no results back.
d
dry-hamburger-57640
07/05/2023, 2:40 PMI have done that multiple times , nothing is working
dry-hamburger-57640
07/05/2023, 2:40 PMyes indeed that is the case for me.
c
cold-oyster-64572
07/06/2023, 11:33 PMI had the similar issue with PDFs. I did the same thing. Delete the bot and start from the scratch.
Additionally, database will only work in standard2. For some funny reason. I am also not aware why but was told in another thread. It somehow started working now. It did hallucinate in the begining but it seems okay now. I think these bots have strong memory so they won't work if they went bad initially. Better to start a fresh. Scary if they go bad later in the development.
b
bitter-diamond-63009
08/03/2023, 6:30 AMI have the same issue with pdf, why don't we have the button "enable" instead of "do nothing" "remove documents" I want to use it! Those buttons are not helping. Anyone from @cold-motherboard-82208 here?
97 Views