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#🤝help
No Content matched with query
# 🤝help
c

cuddly-airline-2010

07/01/2023, 10:37 AM
My Chatbot was working fine and was answering correctly based on Knowledge Base provided, but suddenly I am getting - "No content matched with query", while the Knowledge Base contains all the information. Note - I have enabled Knowledge Answering. Can anyone tell me what other things I should check ?
h

helpful-intern-92844

07/01/2023, 11:30 AM
Hi @cuddly-airline-2010 I am hitting a similar issue and rebuilt my KB but this is not solving the issue.
c

cuddly-airline-2010

07/01/2023, 11:48 AM
So is that a bug or we are making a common mistake any idea ?
h

helpful-intern-92844

07/01/2023, 11:53 AM
Unfortunately I don’t know enough to be sure. But I know that my bit was working for the last three days ok but today, even the queries I know are specifically addressed in the KB are being routed off (this is deliberate). So it seems as though something has changed in the last 12-18 hours
*my bot
c

cuddly-airline-2010

07/01/2023, 12:02 PM
That's exactly what happened with me
h

helpful-intern-92844

07/01/2023, 12:20 PM
Sounds much more like a system hiccup then.
Hey @cuddly-airline-2010 - my bit is working again now.
Bot. My bot…… 🙄 autocorrect
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