Hi all, Is there a way to use a ticket system that collects data from the user input and sends that data to the chatbot owner for lead follow up?[ e.g. Name, email, inquiry request] data stored in sheets/excel/sentviaSMS or stored in database etc. Or any other method? Essentially, i'm looking for a system for bot owner to follow up on their leads. I'm trying to figure out a simple approach, best practice for clients (who are non-tech-savy) to follow up on inquires. I currently just store data in variables and print them to the chatbot.
If anyone has a system in place, let me know! Thanks