Can I use trigger feature to send a message to a u...
# 🌎generali
incalculable-bird-83091
07/06/2023, 7:19 PMCan I use trigger feature to send a message to a user's cellphone who last sent a message few days ago on WhatsApp?
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early-train-33247
07/07/2023, 1:36 AMHey @incalculable-bird-83091, WhatsApp requires that all messages sent after a 24 hour window be a Template message - have a certain format with predefined variables. You can learn more at https://developers.facebook.com/docs/whatsapp/message-templates/guidelines/
early-train-33247
07/07/2023, 1:37 AMI will confirm if you could use a Trigger to do that
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incalculable-bird-83091
07/07/2023, 2:05 AMThank you very much @early-train-33247 Yes, I need the ability to send a template message. I hope this is supported.
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early-train-33247
07/08/2023, 12:58 AMHey @incalculable-bird-83091, this is coming real soon!
early-train-33247
07/08/2023, 12:58 AMIn the meantime, please build your bot and the workflow logic so you are ready when the template option is released!
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incalculable-bird-83091
08/01/2023, 8:44 PMHi @early-train-33247 so does the released trigger feature also support WhatsApp template messages?
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early-train-33247
08/02/2023, 12:14 AMHello mate, not yet. But I can see it in our Todo list already!
early-train-33247
08/02/2023, 12:14 AMMoved from backlog to Todo. Couple weeks to release I believe!
early-train-33247
08/02/2023, 1:04 PMHey @incalculable-bird-83091, It's possible now
early-train-33247
08/02/2023, 1:05 PMearly-train-33247
08/02/2023, 1:06 PMBut you will need a node.js server where you will install our client https://www.npmjs.com/package/@botpress/client
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incalculable-bird-83091
08/02/2023, 4:41 PMbrilliant, thank you very much for the feedback! will definitely check this out.
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early-train-33247
08/02/2023, 7:17 PMAlright, let me know if that works for you!
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