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#🌎general
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# 🌎general
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white-ability-5250

07/03/2023, 3:41 PM
Yea, you have to do it manually though. When the bot cannot answer a question have the a variable on botpress that picks up this question. Then you can use zapier to send these questions to a spreadsheet. Then you just train the bot on the answers
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early-train-33247

07/05/2023, 1:52 PM
Hey @white-ability-5250, that's a really neat approach to make the bots more responsive, thanks for sharing! I'm curious about how your flow looks like, after it adds the question, it goes back to the previous node?
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white-ability-5250

07/05/2023, 2:05 PM
If the bot cannot answer a question I have the flow going to a new node with a question that says “Do you have any further questions?” If no then it ends the conversation, if yes it loops back to the question node
And then once in a while you go to the spreadsheet, see all the unanswered questions, answer then and train your bot on the answers
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