anyone know how to host your bot on an aws server ...
# 🌎generals
steep-napkin-50757
07/07/2023, 12:41 AManyone know how to host your bot on an aws server or something? have too many bugs when running my bot which i have no way of fixing since they dont occur in botpress studio
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early-train-33247
07/07/2023, 1:53 AMHey @steep-napkin-50757, I don't think that would help you debug problems, especially since they are external
early-train-33247
07/07/2023, 1:54 AMYou should try adding
try {} catch() {}s
steep-napkin-50757
07/07/2023, 1:54 AM@early-train-33247 do you know what i can do to fix these bugs? Or if youre working on a fix? All i have gotten is “click publish again” and this is clearly not a solution
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early-train-33247
07/07/2023, 1:55 AMWhat are the bugs, please?
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steep-napkin-50757
07/07/2023, 1:56 AM@early-train-33247 the problem is, there is no problem with my custom codes. I have try catches set up, the bot works perfectley in the botpress studio test bot. However, as soon as I embed it on a website, it starts bugging by: repeating messages it had already sent, not following correct order, skipping modes, asking captures multiple times, etc. Basically making the bot useless.
steep-napkin-50757
07/07/2023, 1:58 AM@early-train-33247 I have tried making a new project and copying the bot over, still doesn’t work. Clicking publish on the bot multiple times and trying again, still doesn’t work. Its very demotivating as I spent a lot of time learning how to use botpress and assumed it was working since it works perfectly in the botpress studio test chat bot, and now I can’t use the chatbot because it doesn’t work as it should when i embed it. i’ve made other posts about this and gotten no significant help and its very demotivating. I hope i can get a reasonable response from you.
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early-train-33247
07/07/2023, 2:21 AMHey man that must be quite annoying! We are getting some reports of bugs in the Webchat indeed.
early-train-33247
07/07/2023, 2:22 AMIf you could help us by pinpointing when it happens (details of the error, and the flow logic behind it), I would appreciate it and help the devs release a fix sooner!
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steep-napkin-50757
07/07/2023, 4:49 PMHey. Yeah sure I can show you
steep-napkin-50757
07/07/2023, 4:50 PMHere we can see it is a normal capture card with multiple choice which asks to select your sex: masculine or femenine (bot is in spanish)
steep-napkin-50757
07/07/2023, 4:50 PMsteep-napkin-50757
07/07/2023, 4:50 PMWe can see that as expected, when testing the chatbot, it runs smooth as could be, strolling through the capture cards (its a pretty basic feature after all)
steep-napkin-50757
07/07/2023, 4:51 PMOnce we go test it through the web chat however, it decides it needs to repeat the question mutliple times, then it does the same with age, then it goes to ask if they are signle or married, and then it decides it should ask the age a third time
steep-napkin-50757
07/07/2023, 4:52 PMClearly the bot is not programmed to do this as it never occurs in the botpress studio test, so please let me know if there is something i can do to fix this, i really need this bot sooner rather than later...
steep-napkin-50757
07/07/2023, 4:52 PM@early-train-33247
steep-napkin-50757
07/07/2023, 11:21 PM@early-train-33247 did you get a chance to look at this>?
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early-train-33247
07/08/2023, 12:41 AMHey @steep-napkin-50757, I am seeing it! That's strange behavior indeed
early-train-33247
07/08/2023, 12:41 AMCould you send a screenshot of the worfklow, so I see how the logic happens
early-train-33247
07/08/2023, 12:42 AMAnd also, the gender question should be a SingleChoice
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steep-napkin-50757
07/08/2023, 12:42 AMIt is kind of a big workflow, whats the best way to send you this?
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early-train-33247
07/08/2023, 12:42 AMbecause the user can choose only a Single Choice out of many. If they could choose many genders, then it would be an Multiple Choice
early-train-33247
07/08/2023, 12:42 AMthis part
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steep-napkin-50757
07/08/2023, 12:43 AMDo you think that could be causing the issue? still seems weird as it doesnt happen in the testing in studio
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early-train-33247
07/08/2023, 12:43 AMand the sexo variable should be an string, or an Entity
early-train-33247
07/08/2023, 12:44 AMProbably not, but its something to fix
early-train-33247
07/08/2023, 12:45 AMYou should have one node for each question, so it's easier to manage when users type wrong values
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steep-napkin-50757
07/08/2023, 12:45 AMone node for each question makes it pretty long, as you can see it is a lot of questions, is this the best way?
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early-train-33247
07/08/2023, 12:45 AMIt is a best practice
early-train-33247
07/08/2023, 12:46 AMYou can keep them close together
early-train-33247
07/08/2023, 12:46 AMThat could solve the problem to be honest, many captures in a row cause issues sometimes
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steep-napkin-50757
07/08/2023, 12:47 AMthis is the worfklow, not sure if you can read anything thesre
steep-napkin-50757
07/08/2023, 12:49 AMhowever, look, this is literally the first node, it is three basic questions, phone email name, and it gets stuck at the end
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early-train-33247
07/08/2023, 12:52 AMI see. Could you please try and deploy your bot on another channel like Telegram, and see if the issue happens there as well? Then we will know for sure if it is a webchat bug, or if there is a problem with your flow logic
early-train-33247
07/08/2023, 12:52 AM5 Views