This is pretty simple, I am sure, but I am missing something. - I have a KB. - I have a "Raw Input" that asks user what their question is. - Then I have an "Intent" that branches to a different node if they ask a specific question that I want to handle separately. - Then I have a "No answer from knowledge" card that branches to a different node. But what do I need to add to this flow to answer the question if it is answerable from the KB? Edit: I see that I can add a Send Text card and display {{turn.KnowledgeAgent.answer}} but there is nothing in that variable. Do I need to manually send the question to the Knowledge Agent somehow? (Interestingly, I know if all I had was a "Start" and "End" there is magic built in that would cause a question to be answered from the KB. I just need to know how to make that happen further into the flow when the question is a Capture result, as opposed to the first input the user types to wake up the bot and start a conversation.)

Hey @rich-oxygen-43707, you can achieve that by enabling the "Answer Manually" option of the Knowledge Agent

Thank you. I have "answer manuallly" checked, and I am getting an answer to output on the fourth card on the Get-Question node, but then it goes to the GPT fallback so it seems the {{!turn.KnowledgeAgent.responded}} transition is not working as expected. It should evaluate to false since the agent did respond.

Hey @rich-oxygen-43707, try updating your condition to be just

!turn.KnowledgeAgent.responded

, instead of using {{}}

I believe I had it like that initially and it didn’t work, but I’ll try it again because I may be confused at this point. Thanks again

this might work then

Yeah something is definitely not as expected. I have an Execute code immediately after my Raw Capture card. It is clearly showing that "answer" contains an answer but "responded" is false.

Okay then, my bad. The responded variable will be true only when the KB found an answer and responded manually

Yes, I have already changed to answer === null and of course that works. Thank you. It is good to know how the "responded" var is used.

Good to know it works! 🚀