Hi, please someone can help me? I don't my bot to ...
# 🌎generalw
wooden-dawn-53717
06/21/2023, 10:24 AMHi, please someone can help me? I don't my bot to respond about things that are not in its knowlege bases while using AI Tasks when it does not find answers in knowleges bases. I wonder if i must just desable AI Task to avoid it to reply about things out of its objectives as a bot. I also tried to configurate errors desableling AI Task, but responses don't always seem natural cause it's a defaut message.
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acceptable-kangaroo-64719
06/21/2023, 10:31 AMHey Dave, what exactly are you trying to do?
If you want the bot to do something when it doesn't find anything in the knowledge base, create a transition with this:
!event.state.agentVariables.KnowledgeAgent.turn.respondedacceptable-kangaroo-64719
06/21/2023, 10:31 AMYou can replace the "I don't know" message with your AI task
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wooden-dawn-53717
06/21/2023, 1:44 PMHi Gordy, I am trying to create a chatbot to answer questions about public services, administrations and administrative procedures. It's not a piece of cake man. I am building a prototype with just one administration.
wooden-dawn-53717
06/21/2023, 1:49 PMTo create this ytransition, do i have to create a new workflow or i have to add it in the main workflow. To tell ya, i don't relly use workflows, just the basics that already exist when u create your app. I understand how it work basically, but it's not easy for the moment, cause i am a bigginer.
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acceptable-kangaroo-64719
06/21/2023, 1:50 PMyou can put it in the main workflow
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wooden-dawn-53717
06/21/2023, 1:57 PMThanks and where should i go to put this transition in the workflow please? I am a bit lost.
wooden-dawn-53717
06/21/2023, 1:57 PMI can show you my workflow
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acceptable-kangaroo-64719
06/21/2023, 1:57 PMhere
acceptable-kangaroo-64719
06/21/2023, 1:58 PMclick & drag it to be directly after the "start" node
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wooden-dawn-53717
06/21/2023, 1:58 PMcool lemme try it now
wooden-dawn-53717
06/21/2023, 2:08 PMit worked thaaaaaanks a lot my friend. I am so happy. 😩
wooden-dawn-53717
06/21/2023, 2:09 PMI wonder how to create variables. Is there a place to find them or they must be created?
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acceptable-kangaroo-64719
06/21/2023, 2:09 PMacceptable-kangaroo-64719
06/21/2023, 2:09 PMthey have to be created
acceptable-kangaroo-64719
06/21/2023, 2:10 PMAfter you make a variable, you can use it in a mesage with either
@variablename{{workflow.variablename}}w
wooden-dawn-53717
06/21/2023, 2:11 PMAh okay i create them, then i call them, i see