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Cannot Login with Google SSO
# 🤝help
t
I had created an account by signing up with Google's SSO and worked on that account for the past couple of months. But for the past week I haven't been able to login to my account. Attached is a screenshot of the error.
a
That's interesting! @acceptable-gold-88171 might be able to help more than I can with this.
a
@thankful-laptop-59286 can you try going to https://sso.botpress.cloud/logout and then logging back in?
f
@thankful-laptop-59286 I also had this problem, deleting my browser history and cookies helped for me!
g
I had the same issue, seems like using "countinue with google" on the homapage works but when I click on sign in I get the same error
a
I'm not sure if this is all the same issue, but I want to make sure you guys have a workaround. Can you guys access Botpress using one of the workarounds right now?
g
I can only log in using "continue with Google" on the homepage
t
This worked, thanks a lot 🤗
f
Adding here that I have this issue as well.
r
@colossal-egg-20510
a
Same issue now aswell and neither normal sign on or sign in with google is working
a
c
Hi, we just pushed an update that should fix this issue. In case this still happens, we are clearing the session completely and allowing you to re-login once again. 🐞
m
@colossal-egg-20510 I'm having the same issue. It started right now. I logged out and removed the cookies, and now I can't log in again
s
same for me 😟
r
Sorry all – AWS Lambda is currently down and is powering part of our infrastructure including the login page. https://health.aws.amazon.com/health/status
c
My message and the AWS outage were happened at the same time. 🫤 Everything seems to be resolved. @mysterious-sugar-22504 and @salmon-art-82621 if there are still issues tell us well get on it but you should be fine now. 👍
s
Yes, now everything is back to normal 👍
a
Started happening again now guys
b
Just tried again. "Something went wrong"
c
Hey @colossal-egg-20510 seems like a few people are running into the same issue.
b
Nothing has changed. Still broken.
r
@big-dentist-59488 all ssystems operational our side, what error are you getting?
b
I select Login with Google, select my email address. I get a message flashing for a fraction of a second in red stating "Something went wrong"
r
oh, I see! can you try clearing your browser cookies and local storage? this should make it work again.
we're working on a permanent fix for this issue
n
Hey, cleared browser history and cookies... Not resolved
r
@narrow-elephant-97500 can you try in private/incognito mode just to check?
n
Tried to reset the password and worked. So now not signing through google
b
It is working through Incognito, but not on the main browser.
I cleared my cache and cookies as well.
r
sorry about that! we'll ship a fix hopefully soon
b
All good, thanks for working on it
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