I have a capture card with numbered options, it will only be used when there are 2 to 6 options (to get buttons or a list), and the array will look like this:

js
workflow.button_options = ['OPTION 1️⃣', 'OPTION 2️⃣', ...]

However the capture card message and options never show up on whatsapp. I can see that the message is sent on the logs -

Dialog [913b] Sending Message. Type: choice. Text: 💬 Which option do you want?

I am aware there is a problem happening with choices, but I am not sure if this issue here is a symptom or another bug. Cheers

Hey @early-train-33247, typically choice buttons follow this schema:

button_options = [
{
    label: 'Option 1',
    value: '1'
},{
    label: 'Option 2',
    value: '2'
}
]

Where

label

is what's shown to the user and

value

what's sent back to the chatbot

are you available I need help

what's up?

I gave inpiut of mocha and that product exist in my list. but it is redirecting to the node which I created for product not exist case.

You AI Task and transition are probably not in sync. The transition is looking at

event.preview

, which is the user's message. If your AI task is outputting

workflow.checkProduct

or

workflow.userProduct

, then that should be the variable used in the transition.

but you can see event.preview contains 'mocha' and if you focus on transition to card where I have set a condition {{event.preview}} == "product does not exist or typing error " . it should not redirect me to confirm-product card

AI personality does not affect variables, so you can do logic on

workflow.var

variables without issue

let me try

That was it Gordy! I thought it was a bug because in Telegram and in the Webchat the options showed up correctly with just an array of strings. But now with the proper format, it works everywhere. Thanks a lot!