URLs are missing in many responses
# 🤝help
c
Sometimes links are showing up in responses, but often they are not. For example, all the links are missing in this response:
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You can find the documentation at the following links:
- For JavaScript via browser:
- For JavaScript via Node.js:
- For React:
- For React Native:
- For Angular:
- For Node.js:
- For troubleshooting Next.js:
Is there a way to ensure that links are always included in responses?
a
Hey @clean-holiday-96166, is this a knowledge base response or something that you've explicitly written? Also, are you using bot personality at all?
c
No personality, no summary. It is a knowledge base response (using web site documentation url)
a
Interesting. Would you mind sharing your knowledge base source?
c
docs.sentry.io
a
Playing around with it, I was able to get links consistently. Do you have a phrase that is drawing blank links a lot?
a
@clean-holiday-96166 Are your referring to questions that don't explicitly ask for links, and responses that mention links but don't include them?
c
I’m not explicitly asking for links in my query
I asked “How do I install sentry for the frontend?”
This is one of many responses which say “here’s a link” and omit the link
More information can be found here:.
You can read more about this here:.
Etc
a
It seems to me that what's happening is that the Knowledge base is finding content on sentry.io that says you can find more documentation on a list of pages, but only the text part is extracted, not the href part of the link. The actual issue seems to be : "Knowledge base responses include link displays but not the actual link href of page content". I filed an issue for that internally. We'll let you know when we get progress on this!
c
That’s probably what it is. I tried to instruct the AI to convert any a href to markdown but it didn’t work.
r
Was this sorted yet?
@acceptable-gold-88171
p
Have the same issue. And when I add this in bots personality - 'to provide link when required' - it just creates a link to add - which mostly does not even exists.
b
Same problem here. If I put links in the knowledge base in text or table format, it returns them only aometimes. Why is it happening and how to fix it?
Same problem here. If I put links in the knowledge base in text or table format, it returns them only aometimes. Why is it happening and how to fix it?
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