Sometimes links are showing up in responses, but often they are not. For example, all the links are missing in this response:

You can find the documentation at the following links:
- For JavaScript via browser:
- For JavaScript via Node.js:
- For React:
- For React Native:
- For Angular:
- For Node.js:
- For troubleshooting Next.js:

Is there a way to ensure that links are always included in responses?

Hey @clean-holiday-96166, is this a knowledge base response or something that you've explicitly written? Also, are you using bot personality at all?

No personality, no summary. It is a knowledge base response (using web site documentation url)

Interesting. Would you mind sharing your knowledge base source?

docs.sentry.io

Playing around with it, I was able to get links consistently. Do you have a phrase that is drawing blank links a lot?

@clean-holiday-96166 Are your referring to questions that don't explicitly ask for links, and responses that mention links but don't include them?

I’m not explicitly asking for links in my query

It seems to me that what's happening is that the Knowledge base is finding content on sentry.io that says you can find more documentation on a list of pages, but only the text part is extracted, not the href part of the link. The actual issue seems to be : "Knowledge base responses include link displays but not the actual link href of page content". I filed an issue for that internally. We'll let you know when we get progress on this!

That’s probably what it is. I tried to instruct the AI to convert any a href to markdown but it didn’t work.

Was this sorted yet?

Have the same issue. And when I add this in bots personality - 'to provide link when required' - it just creates a link to add - which mostly does not even exists.

Same problem here. If I put links in the knowledge base in text or table format, it returns them only aometimes. Why is it happening and how to fix it?