I would like to know the user's phone number and check in my database if they have an account already, so I can greet and log them in automatically. I know this is possible using the API by reading the whatsapp:userPhone tag, so can I access this info through the Bot as well?

@early-train-33247 yes tags are available in the

event.tags

Alright! I managed to achieve the behavior I wanted by accessing the value at event.tags.conversation['whatsapp:userPhone']. This will make my bot's UX a lot better! Thanks a lot Sylvain!

I have used this code in hooks - event.tags.conversation['whatsapp:phoneNumber'] but is returning undefined. I am trying to include this information with chat transcript in Before Outgoing Message hook

@broad-teacher-42540 it could also be

event.tags.conversation['whatsapp:userPhone']

depending on region

@acceptable-kangaroo-64719 - Thanks it works

@acceptable-kangaroo-64719, @broad-teacher-42540, it is actually whatsapp:userPhone indeed, I said it wrong, I am sorry!!

Hi, is possible to send a template of the bot with the recoinassance of the number of the user/client? thanks!

Hi, Im looking to do the same! I've already managed to get user phone number, can you share how did you check your database with the phone number?