https://discord.gg/botpress logo
#🤝help
Carousel images are not showing in the web page
# 🤝help
b

brash-television-2665

07/13/2023, 11:36 PM
I don't know why the images appear on Botpress but not on the webpage. Any help? Thanks.

https://cdn.discordapp.com/attachments/1129194564557742180/1129194564775858246/image.png

https://cdn.discordapp.com/attachments/1129194564557742180/1129194565082034267/image.png

it doesn't even show in the chatbot share web link 👇

https://cdn.discordapp.com/attachments/1129194564557742180/1129197350200553482/image.png

I just read some help posts from people with the same bug. I added the subtitles, but it still does not work 😦
n

nice-terabyte-12520

07/15/2023, 5:39 AM
I have the exact same issue too, following for anwser.
m

most-continent-89289

07/15/2023, 7:32 AM
Mine does appear, but it's rendered too wide within the container. As a result, the right arrow becomes hidden behind the browser's edge, making it unclickable 😦
m

most-byte-894

07/19/2023, 12:33 PM
I'm having this issue also
g

green-whale-28135

07/19/2023, 2:13 PM
Hey @brash-television-2665, can you check your logs in your dashboard? It should show an error that will tell you more about why this is hapenning! 🙂

https://cdn.discordapp.com/attachments/1129194564557742180/1131227340911947866/image.png

c

crooked-van-25152

07/19/2023, 2:28 PM
@most-byte-894 I saw you posted in the #1108396291060408352 channel. I would advise also posting the logs here so we can see what's going on.
c

crooked-van-25152

07/19/2023, 2:58 PM
@colossal-egg-20510
c

colossal-egg-20510

07/19/2023, 3:02 PM
@most-byte-894 If you add all the fields to the carousel you should not have an issue anymore. We figured out the issue concerning the carousel. For now, including a value in each fields should fix your issues.
a

acoustic-hair-60678

07/19/2023, 3:08 PM
@brash-television-2665 @nice-terabyte-12520 this thread should help out: https://discord.com/channels/1108396290624213082/1124029359884345415
f

full-lifeguard-52310

07/22/2023, 12:48 PM
do you have an example of what it would look like? I have the same problem and struggling to understand how to make it work.

https://cdn.discordapp.com/attachments/1129194564557742180/1132293007270498324/image.png

https://cdn.discordapp.com/attachments/1129194564557742180/1132293007568273449/image.png

a

acoustic-hair-60678

07/22/2023, 6:12 PM
JWK, i'd recommend you take a look at this thread. https://discord.com/channels/1108396290624213082/1124029359884345415 Basically you're probably missing something in the subtitle field for all your card. You have to put something on there for them to show up in the webchat

https://cdn.discordapp.com/attachments/1129194564557742180/1132374637850927114/Completing_Carousels.gif

c

colossal-egg-20510

07/24/2023, 10:09 PM
Sure this is an example with and without buttons.

https://cdn.discordapp.com/attachments/1129194564557742180/1133159106102960249/image.png

https://cdn.discordapp.com/attachments/1129194564557742180/1133159106782429316/image.png