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#🤝help
is there a way to humanly intervine during a bot conversation?
# 🤝help
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plain-knife-26679

07/14/2023, 11:09 AM
Hi! I'm building a bot for customwe service usage, especially WhatsApp. One of my biggest concern is that there will be always a situation that will require human intervention, especially in WhatsApp. If there a way to program this intervention? Like an intent that triggers it or by just a human typing from the number which the bot has been assigned with?
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acceptable-kangaroo-64719

07/14/2023, 11:50 AM
Hey, adding humans into bot conversations is something on our roadmap, but not currently in the product. I think there's a post on #1111026806254993459 about this you could follow
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plain-knife-26679

07/14/2023, 1:04 PM
Thanks! Is there any workaround to make this possible? If there isn't any slight chance of having an alternative I think I can't use botpress 😥
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bright-insurance-97259

07/18/2023, 1:00 PM
it should send a notification to admin if its not able to answer any query and admin can humanly interact from there