Switch Flows Based On Intent
# 🤝help
b
Hello! What's the best strategy for switching flows based on intent change. For example, consider a eCommerce bot, the user starts by chatting about a product, so the bot identifies it as product-info Intent and goes to that flow, somewhere still in that flow, the user sends a message about their order, so the intent changes, and the flow is switches... Thats the general idea of what I want to achieve, is it possible? What's your best strategy for it? 🙏
r
Also trying to figure this out including using the KB to answer peoduct question if they come up -