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#🤝help
Bot Giving Incorrect Answers Sometimes.
# 🤝help
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billions-architect-85679

07/19/2023, 2:55 PM
I have provided my bot with KB information in document form. Sometimes I will ask the bot a question and the answer will be correct. I will ask it a very similar question changing one variable and the answer almost seems made up. Is this a common issue?
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famous-jewelry-85388

07/19/2023, 2:59 PM
Yes, we are working on it. Sorry for the inconvenience
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billions-architect-85679

07/19/2023, 3:24 PM
@famous-jewelry-85388 Another quick question, I have been uploading my documents as text files but they are formatted in JSON is this the best way to format?
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famous-jewelry-85388

07/19/2023, 3:27 PM
Any format works 🙂
Are you facing issues?
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billions-architect-85679

07/19/2023, 3:34 PM
@famous-jewelry-85388 Other than the bot giving incorrect answers my only issue is the bot functions fine when testing on botpress but when I use the shareable link the bot functions completely different.
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famous-jewelry-85388

07/19/2023, 3:35 PM
How is it giving incorrect answers?
How does it act different?
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billions-architect-85679

07/19/2023, 3:37 PM
Can I Private message you the screenshots?
@famous-jewelry-85388
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famous-jewelry-85388

07/19/2023, 3:41 PM
Sure 🙂
No need to mention me on each message 🙂
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