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#🤝help
bot take wrong route by itself+ give wrong/incomplete questions from KB
# 🤝help
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billowy-plumber-18272

07/19/2023, 3:04 PM
1 I give clear Logic from nodes , to nodes, but sometimes in che conversation the bot triggers some node that are not connected with the previous one 2 i ve given a 64 Pages PDF where are written all the info about a client, when i asked "where are located all your offices" It gave wrong and incomplete answer, but in the PDF i provided to KB there are clear info for that ( I human checked) Are common issues from botpress? If someone can help me I'll provide screenshot and example for my issues thanks
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bumpy-butcher-41910

07/19/2023, 3:05 PM
can you provide some screenshots for your first question?
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billowy-plumber-18272

07/19/2023, 3:37 PM
In this case the bot continue to reply with same node (4) but, Is connected to another One (5)

https://cdn.discordapp.com/attachments/1131240082339287120/1131248448717475951/IMG_20230719_173157_043.jpg

https://cdn.discordapp.com/attachments/1131240082339287120/1131248449027842178/IMG_20230719_173658.jpg

In this case i had a single choice in the node (1) i asked a random question and he triggered the (3) node. Seems like he assumed for Itself wich One of the two choices i made, just writing , Is right?

https://cdn.discordapp.com/attachments/1131240082339287120/1131249461390233610/IMG_20230719_173658.jpg

https://cdn.discordapp.com/attachments/1131240082339287120/1131249461688016959/IMG_20230719_173947.jpg

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bumpy-butcher-41910

07/19/2023, 3:44 PM
hmm, I can't determine why it would be guessing here
I'm gonna tag @acceptable-gold-88171 who might be able to help more 🙂
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billowy-plumber-18272

07/19/2023, 3:58 PM
Ok thank you