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Instagram & Whatsapp Integration
# 🤝help
s
Hi, I have a problem integrating the bot with instagram and whatsapp. On both platforms, the bot does not turn on. I have a verified company in meta. The phone number is currently being verified, so maybe that's why whatsapp doesn't work, but instagram I don't know why. The messenger and website bots works. ( there is a problem with repetitive messages, but support supposedly fixes it) According to botpress's instructions, I should subscribe to 3 fields: - messages, - instagram_manage_messages - messaging_postbacks, but I don't have "instagram_manage_messages" Anyone can help?

https://cdn.discordapp.com/attachments/1132700277900849152/1132700278181875782/Zrzut_ekranu_2023-07-23_o_17.32.49.png▾

https://cdn.discordapp.com/attachments/1132700277900849152/1132700278521610361/Zrzut_ekranu_2023-07-23_o_17.39.29.png▾

c
Facing similar issue, been awhile and not sure what's the update. Following this post.
Btw, how did you fix repetitive messages?
s
Support is working on this. On the website it just stopped repeating (almost).
c
I am having the same problem with instagram integration, following this post as well. I hope we get an answer soon.
c
https://discord.com/channels/1108396290624213082/1131900768660762704/1131923305604071514 This might be the only solution right now? Which requires you to go through a lengthy verification process
Is there anything that we have to do on our end? Any tweaks or changes to the flows
s
@rich-battery-69172 @bumpy-butcher-41910
c
It will be great if we can get some guidance on instagram integration.
There is a documentation but it does not work. I am sure the team was able to get it to work, it will be great if they can provide guidance or at least a suggestion on who we can hire to do this
c
Yes I agree that would be nice 🙂
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