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#🤝help
Skipping KB agent because no KBs are enabled
# 🤝help
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best-van-29764

07/24/2023, 4:06 PM
I have a KB with a website search. My workflow is simple (just for troubleshooting this issue).

https://cdn.discordapp.com/attachments/1133067772490956880/1133067772629356665/image.png

https://cdn.discordapp.com/attachments/1133067772490956880/1133068226180427956/message.txt

https://cdn.discordapp.com/attachments/1133067772490956880/1133068226591461416/image.png

https://cdn.discordapp.com/attachments/1133067772490956880/1133068271214669854/image.png

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rich-battery-69172

07/24/2023, 4:10 PM
@best-van-29764 can you confirm the KBs and workflow are in the same folder?
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best-van-29764

07/24/2023, 4:10 PM
There's no folder. I deleted it to eliminate any potential factors

https://cdn.discordapp.com/attachments/1133067772490956880/1133068800393232585/image.png

here's my kb if that helps

https://cdn.discordapp.com/attachments/1133067772490956880/1133068949773353042/image.png

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rich-battery-69172

07/24/2023, 4:11 PM
ah
ok can you try removing the subdomain just for the sake of testing?
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best-van-29764

07/24/2023, 4:12 PM
unfortunately not for this test - it's a staging site that leverages a WordPress REST endpoint
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rich-battery-69172

07/24/2023, 4:12 PM
ok but just for testing, put any website there
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best-van-29764

07/24/2023, 4:12 PM
oh ok
hang on
that worked
so it's the subdomain
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rich-battery-69172

07/24/2023, 4:13 PM
ok thanks, filed the bug will be fixed today
yea
btw we're also releasing the website crawler probably today or tomorrow, which will be probably much better for your use case than a web search
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best-van-29764

07/24/2023, 4:14 PM
oh man that's awesome
I assume this is all python in the BG
question: for the generative AI stuff - can we use our own ChatGPT API key in case a client has any security concerns about proprietary data?
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rich-battery-69172

07/24/2023, 4:16 PM
it's all TS
and yes this is coming
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best-van-29764

07/24/2023, 4:16 PM
sweet
thanks again. I'm really impressed by your team's support
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rich-battery-69172

07/24/2023, 4:16 PM
my pleasure !
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best-van-29764

07/24/2023, 4:16 PM
and how the platform is evolving
I thought it was an issue with subdomains but it works properly with other indexed websites. Basically there is no solution to this right now except requesting Bing to index this website OR wait until we ship the website crawler in the coming day or two
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best-van-29764

07/25/2023, 2:57 PM
oic!
that's helpful, thanks
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brash-monitor-99817

07/26/2023, 10:32 AM
Hi Sly, any updates on the website crawler? Thank you for your time.
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