Problem with Webchat Integration Sharing Chatbot
# 🤝helpb
best-dentist-58201
07/24/2023, 8:56 PMHi guys! Hope you guys are doing great.
When I share the URL of my Chatbot to people, they cant chat with it.
(When I try on my own computer, I can)
Hooks Summary successfully generated
Timestamp
24 de jul de 2023, 17:20:47
Level
DEBUG
er X [Error]: An unknown error occurred
at Mr (/var/task/customer_code.js:8:28093)
at Ot (/var/task/customer_code.js:8:27873)
at w (/var/task/customer_code.js:8:67260)
at /var/task/customer_code.js:8:63499
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async Promise.all (index 2)
at async saveAllStates (/var/task/customer_code.js:289:2117)
at async saveState (/var/task/customer_code.js:289:4749)
at async Object.onEvent (/var/task/customer_code.js:310:7981)
at async Object.onMessage (/var/task/customer_code.js:310:7566) {
isApiError: true,
code: 500,
description: 'An unknown error occurred',
type: 'Unknown',
error: undefined
}
Timestamp
24 de jul de 2023, 17:20:47
Level
ERROR
https://cdn.discordapp.com/attachments/1133140764944236564/1133140765070073907/image.png▾
https://cdn.discordapp.com/attachments/1133140764944236564/1133140765330124993/when_i_try_to_save_the_settings_of_the_integration.png▾
best-dentist-58201
07/27/2023, 6:29 PMSOLVED: The solution was to not put special characters on the bot description. (for spanish-speaking people, the ñ counts as special character)