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#🤝help
SLACK knowledge data
# 🤝help
t

thankful-pharmacist-651

07/25/2023, 12:07 PM
My bot manages to answer me perfectly when I'm in the studio or in webchat mode, but in slack, it doesn't know the answers. Do I need to update the database so that in Slack the bot has the same knowledge as in the studio and webchat? Thanks for your help
f

famous-jewelry-85388

07/25/2023, 9:03 PM
Hi, No. Can you give me more info about hte issue you are facing?
t

thankful-pharmacist-651

07/26/2023, 9:16 AM
I don't know how to explain more that I did 😅 The chatbot in Slack doesn't answer the same than in the studio or in the webchat. It seems to be not updated to the knowledge base
a

acceptable-kangaroo-64719

07/26/2023, 10:20 AM
so on Slack your bot doesn't answer, or doens't give the right answer, or says "I don't know"?