Multiple messages looping.
# šŸ¤help
w
Is there any way to resolve nodes looping during the conversation? The nodes are connected correctly as within the Botpress test mode, everything works smoothly. It only occurs once it's on the public net. It's also extremely random as to which nodes this occurs on each time. It happens with raw inputs as well as single choice. I have tried hard refreshing, as well as exporting and re-uploading the bot (as recently as yesterday afternoon) and it continues to occur. Thanks in advance.

https://cdn.discordapp.com/attachments/1133579504166637568/1133579504279887932/Looping.pngā–¾

https://cdn.discordapp.com/attachments/1133579504166637568/1133579504586076160/Looping_Extended.pngā–¾

r
@worried-eve-71689 hey when was the bot published last? CC @colossal-activity-12523
If you don’t mind sharing an export of your bot with me in DM I can have a look. If you didn’t publish in the last couple of hours, I suggest refreshing your studio then republishing. Then write //state/reset to restart the bot
w
Hey Sly, I just did a hard refresh and re-uploaded it to clean bot and the same issue is occuring. If you could kindly accept my friend request I will share the file with you.
r
Done! Plz send with a screenshot of the convo I’ll look into it !
w
Thank you! I have sent over all the necessary documents.
c
I'm keen to know what was the issue/solution here, I'm also facing issues where there are multiple messages #1132751851297722409
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