Knowledge Base problem
# 🤝help
c
I've tried to work with KB with many documents, files, and urls. All seems to me fine with one exception that drives me nuts. I just can't figure this out. Here it is: I have a simple table with products information - each line includes product name, size, price. category, item number. Can't be simpler than that. One product per row/line. Having about 100 products. So, it can recogilze some products (their prices, category, etc.) but not others. I have no slightest idea what makes a difference. I tried html, csv, text file, whatever I could think of - with the same result - for all the formats it does and does not recognize the same products. It could be something specific to my data (though I don't think so - it's extremely simple), and I'd be happy to pay for help if regular customer support doesn't deal with it. How can I get some help here??
c
so you are saying some of them are not found?
f
Hey @calm-napkin-89762 , can you try adding a few of your rows in as a table and then use the table to query? https://botpress.com/docs/cloud/studio/tables/ Let me know if it helps
c
there is a simple table with products info, one per row, about 100 products. it does recognize approximately 60% of them. the rest of them are like non-existant. KB absolutely doesn't work properly. Perhaps there are some parameters that need to be fine-tuned here (like chunk size, result lenght, and who knows what else), but KB doesn't expose any parameters, so I am totally stuck.
c
I agree with you 100% i tried everyhing today it gave me wrong answers. @rich-battery-69172 @acceptable-gold-88171 is there any solution to make more accurate for kb to find answers? At least a way to ensure which line of information has been found from kb? source for it? So we can create an ai task to put an instruction to ai task to ensure that the answer to the question is correct by going through kb line by line
c
If you could spare some dummy data, I would be happy to test it out for you on my end
c
Apartment Type: 2-bedroom apartment Area: Majorstuen, Oslo Size: 60 square meters Apartment Type: 3-bedroom apartment Area: Grünerløkka, Oslo Size: 75 square meters Apartment Type: 1-bedroom apartment Area: Bislett, Oslo Size: 40 square meters Apartment Type: 4-bedroom apartment Area: Majorstuen, Oslo Size: 100 square meters Apartment Type: 2-bedroom apartment Area: Møllenberg, Trondheim Size: 55 square meters Apartment Type: 1-bedroom apartment Area: Nygårdshøyden, Bergen Size: 35 square meters Apartment Type: 3-bedroom apartment Area: Grønland, Oslo Size: 80 square meters Apartment Type: 2-bedroom apartment Area: Lillestrøm, Akershus Size: 65 square meters Apartment Type: 1-bedroom apartment Area: Bjølsen, Oslo Size: 42 square meters Apartment Type: 4-bedroom apartment Area: Sinsen, Oslo Size: 95 square meters
Ask it now im lookin for apartment in sinsen with 1 room and see what it will answer back
Sometimes it answers correct
Sometimes not
🆙
Any dev?? @acceptable-kangaroo-64719 @acceptable-gold-88171
c
I see that you have found a solution with tables 🎉
c
Yeah bro that is insane
it will solve so many issues
c
Yeah I learnt something in the process too 🙂
c
Here is the html with actual products and prices I have (this is not confidential, so no dummy data necessary nere) - I am going crazy with this - really appreciate some help 🙂 https://cdn.discordapp.com/attachments/1134550297214193814/1135629325442490460/Final_Product_Pricing_Info.html
c
Basically transferring your data into Botpress' native record tables
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