Intent issues
# š¤helpe
eager-australia-26534
07/31/2023, 3:10 AMWhy is something so simple yet important as an intent not functioning? As you can see in the emulator I said it word for word that is in the library yet it didnāt trigger, then I repeated it and it did trigger. It should trigger both times, I mean itās literally word for word the same!
https://cdn.discordapp.com/attachments/1135409075287498813/1135409075698548817/IMG_4139.jpgā¾
eager-australia-26534
07/31/2023, 3:11 AM@bright-magazine-792 @early-train-33247 @bumpy-butcher-41910 @acceptable-kangaroo-64719 @crooked-van-25152 @rich-battery-69172 @famous-jewelry-85388 @red-rocket-93714
Could someone fix this bug?
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freezing-painting-14816
07/31/2023, 10:20 AMYeah, this happens a lot to me as well. So I don't use intent anymore, instead, I ask AI Task to define the intent for me... But then, AI Task is recently super unstable... I'm stuck as well
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acceptable-kangaroo-64719
07/31/2023, 11:37 AMare you guys using intents from a library or defining them inline? Libraries are when you take an intent from this dropdown, wheras inline are ones you custom-define in the transition.
https://cdn.discordapp.com/attachments/1135409075287498813/1135536777071960074/image.pngā¾
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early-train-33247
07/31/2023, 12:18 PMI can see in your Event Debugger that the Intent was triggered in the second attempt!
You are probably using a raw input for the UserQuestion, right? I believe there is a bug that causes the variable to be filled before the intent is matched. I was having trouble with this a while back, do you remember @rich-battery-69172?
early-train-33247
07/31/2023, 12:31 PMCan I see your workflow?
One solution would be to add the "ContactHuman" intent transition right after the RawInput card, and then add a expression that checks if the UserQuestion has been filled
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bright-magazine-792
07/31/2023, 1:24 PM@early-train-33247
the problem is, the solution I provided to @eager-australia-26534 works perfectly fine on my system. It just doesn't catch up in his system.
What could be the issue?
I'll share the bot with you and we'll debug it together
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early-train-33247
07/31/2023, 1:41 PM@eager-australia-26534, could you send your bot export again? In the DM please
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eager-australia-26534
07/31/2023, 1:41 PMThanks @early-train-33247 & @bright-magazine-792
Just to make things clear, the picture I sent is of another bot which is a copy of the one Rohan has, however the one Rohan is talking about is having the same problem. Just general info in case you ask why the node names are different.
eager-australia-26534
07/31/2023, 1:42 PMWill do, Iāll share the one Rohan has access to, just sent it.
eager-australia-26534
07/31/2023, 1:46 PMYes, exactly that, hence why it is working sometimes, however, it also does not work half the other times so I cannot move forward with the bot as the intent function is key to my bot.
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early-train-33247
07/31/2023, 2:41 PMHey @eager-australia-26534, one solution we found is using Intent transitions and Library intents. That should fix the problem of the intents not being triggered
early-train-33247
07/31/2023, 2:42 PMNow we have another issue where the intents are being matched out of turn. Like if I say "Hiking" it goes back to the menu
early-train-33247
07/31/2023, 2:42 PMThat's a not an isolated issue, I am gonna forward it to the team to look at!
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eager-australia-26534
07/31/2023, 5:55 PMThe problem is still here. I did not change anything in the bot, I tested it right now again and itās not detecting any intents at all. @early-train-33247
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