Looking for solutions to the following:
A) collecting user questions so see what people are typing in and then make content on those questions
B) if I cannot see every input from a user I at least want to collect the questions that the chatbot CANNOT answer and them improve my knowledge base.
Can any share with me the bot and code to do this?
I am thinking I need store the question as a variable and then use zapier to send it to a google sheet. How do I need botpress to do this when it answers 'i don't know' to a question.
Thanks