Collecting user inputs to improve knowledge base
# 🤝help
s
Looking for solutions to the following: A) collecting user questions so see what people are typing in and then make content on those questions B) if I cannot see every input from a user I at least want to collect the questions that the chatbot CANNOT answer and them improve my knowledge base. Can any share with me the bot and code to do this? I am thinking I need store the question as a variable and then use zapier to send it to a google sheet. How do I need botpress to do this when it answers 'i don't know' to a question. Thanks
a
Hey @salmon-exabyte-57459 this third-party project https://github.com/devguilhermy/botpress-inbox might be a helpful start. There's not a built-in way to automate this (yet), so you'd still need to manually adjust your knowledge base