Building a customer service Instagram bot in a for...
# 🤝help
c
Hey everyone! I am currently building an Instagram bot for a client located in Israel, language is Hebrew. The main problem I face is with the knowledge base and the whole AI / ChatGPT interface... I am having a hard time setting this one up in the system. Knowledge base would obviously be in Hebrew,, but what about the AI Task Instructions / Task example? How can I program it to recognize a certain words / context that the customer gives in Hebrew so it can give a good answer? I have no problem translating some stuff inside the interface, I am just lost so guidance would be appreciated.
f
Under agents there a translator agent. Use it to detect the language to respond in

https://cdn.discordapp.com/attachments/1137524113997570148/1137799817117061120/image.png

Thats to get it to respond in the correct language
You can use intents to get it to respond to certain words with something that you want it to respond with. Either a text message or what ever you desire
c
Hey Decay, thank you so much for your response! First, I would like to clarify that the regular text responses + knowledge database agent are working just fine even without using the translation agent. I specifically built it in Hebrew because the Nursery Garden I am building it for uses a lot of slang for the replies, which will be lost in pure translation. So here are my two questions: Question regarding the system itself: AI Task instructions: It requires a description in English. However, if I describe it in English, will it know what to say in Hebrew despite “translation agent” being turned off? Personality agent instructions: same goes here. Should I describe it in English or in Hebrew? Whenever I am using a personality agent or a translation agent, it sends an error alongside the message (picture attached) Thanks in advance!

https://cdn.discordapp.com/attachments/1137524113997570148/1137884136623837234/Screenshot_134.png

f
Maybe the translator agent doesnt know hebrew? You would have to ask @rich-battery-69172 or someone else from the team
c
It supports Hebrew. I will wait for a response from @rich-battery-69172 or the team!
Hey, I fixed the issue. For anyone facing a similar problem: The Ai insturction tasks, personality agents, etc - you must write all the instructions using ENGLISH ONLY. Have a great day!
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