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[Triggers] "Conversation started" only for new use...
# 🤝help
h
Hello, can you help me how to to filter "Conversation started" trigger to be only for the new users.

https://cdn.discordapp.com/attachments/1138003939963453460/1138003940118646834/image.png▾

a
Hey @high-address-22342 you can try something like this: 1. As soon as the conversation starts, look for a user variable called "isNew" 2. If it does not exist, go to your new user flow, and make sure to set isNew to be true. 3. Otherwise, continue on to the returning user flow. This user variable, "isNew" is a custom user variable you'll have to add in code. You can check out our documentation about variables here for more info https://botpress.com/docs/cloud/studio/variables/#user-variables
h
Hey, Gordy…I made like this, but I thought that there is something prebuilt that I can use for example something from the event
a
nothing prebuilt, no. You can make a post in #1111026806254993459, though- I'm sure there are others that woul appreciate this feature!
h
🙏
a
How do I even find the trigger card to begin with? I can't seem to find it anywhere and I applied for access to the trigger functionality last week.
h

https://youtu.be/CLw2Mwd3euQ▾

a
@high-address-22342 Thanks but unfortunately I don't have any of those events triggers. And yes I have restarted and logged in again but nothing is showing up.

https://cdn.discordapp.com/attachments/1138003939963453460/1138168554034823279/Skarmavbild_2023-08-07_kl._19.30.16.png▾

c
If you right click on the studio, do you see Triggers?

https://cdn.discordapp.com/attachments/1138003939963453460/1138176401959305337/triggers.gif▾

a
@sabrina no unfortunately I don't see Triggers there
c
Did you try to logout and log back in? Which browser are you on? @User
a
Yeah I have tried to logout and log in again but nothing happens. I'm using chrome
c
Ok so; clear your browser cache ➡️ shortcut: hold shift then click reload
a
I have cleared my browser cache now but nope, still not working
Any other suggestions on how I can solve this issue?
c
@early-train-33247 this person can't see Triggers in the Card tray. Are you able to help? Thanks
a
They look like this, are you sure you can't see them?

https://cdn.discordapp.com/attachments/1138003939963453460/1139145078896599040/image.png▾

c
So apparently, you might not see the Triggers in the Events section, if your mouse is on a node. Make sure you're not on a node and check the card tray.
let me know if this solves it @average-notebook-66962
e
Hello guys, I wrote an answer yesterday but forgot to send it, I'm sorry!
Hey @average-notebook-66962 what is happening is that you don't have access to the Trigger node yet. We have only opened the Webchat triggers at the moment which is what you see on Gordy's screenshot!
If you want to have access to the full Triggers, that allow you using Zapier and Webhook integration, you need to fill out this form - https://forms.gle/t8n7TTYnVL65Ljcn6
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