https://discord.gg/botpress logo
Join Discord
Powered by
What's the condition "if the knowledge query didn'...
# šŸ¤help
b
I have a knowledge query card in my chatbot, and i want to make the bot apologize to the user if there's no answer. What's the name of this condition? Using !turn.KnowledgeAgent.responded doesn't work, since it's not the same thing of attivating KB answers in the whole card.

https://cdn.discordapp.com/attachments/1138011693054705705/1138011881517359205/Screenshot.pngā–¾

q
!turn.KnowledgeAgent.answer
h
After that you can add transition to another card which will send the message that you want

https://cdn.discordapp.com/attachments/1138011693054705705/1138047606099021874/image.pngā–¾

b
It worked, thank you!
I have one last question: if i use an AI task instead, is there an expression in case it doesn't answer?
@high-address-22342 @quick-jordan-46411
Basically a condition to say "if the AI task didn't answer"
f
What is the Query Knowledge Bases and the text {{turn.KnowledgdeAgent.answer}}?
b
The query KB is a card to ask a question to the actual KB
The text {{turn.KnowledgdeAgent.answer}} is the answer, i put it into a text card to display it to the user
f
ohh
Im trying to do that but havent been able to
Is there any chance i could see your whole workflow to see how you did it?
b
I'll dm you
f
Ty ā¤ļø
b
May you help me with this case? @high-address-22342 @quick-jordan-46411
h
Hey, so you want to cover same case, but with AI card, right?
Can you add screenshot of what you are trying to handle?
b

https://cdn.discordapp.com/attachments/1138011693054705705/1138125133106643067/Screenshot.pngā–¾

Exactly
Here's where i need it @high-address-22342
Thank you really much
h
But I donā€™t see connection with the KB?
b
It's a separate part of my chatbot
It doesn't involve the KB
I need an expression in case the AI task fails to answer
h
If you pass the filled answer from the KB, itā€™s not possible ai not to answer
5 Views
PreviousNext
Powered by