INTENT NOT WORKING
# 🤝help
b
No way this intent card working, "change location", i tested it several times now, i write the exact intent but it has never been triggered, i also have another node in the flow with the same structure and the same intent, in that node the intent card is working well, but not in this node.... i created it manually, i did not copy and pasted it, please help me

https://cdn.discordapp.com/attachments/1138846169519358103/1138846170207236116/intent_error_1.png

f
hey cobra
it would help if you showed us the debugger as you are emulating the conversation
b
as you can see the "cambia locazione" user text simply not trigger the intent card, so it skip the intent card and trigger the next one (executecode)

https://cdn.discordapp.com/attachments/1138846169519358103/1138853413539549304/debugger_intent_error.png

https://cdn.discordapp.com/attachments/1138846169519358103/1138853413845729401/debugger_intent_error2.png

f
I believe after a location capture it's only listening for that info and not trying to match to intents
b
So how make It trying to match the intent? By the way the other One node Is completely the same and It works
f
@bumpy-butcher-41910 do you know this one by any chance?
b
hmm
@billowy-plumber-18272 can you file a problem report so I can load the bot and see what's going on myself?
click on the botpress logo > report problem > paste the problem ID here
b
@bumpy-butcher-41910 thanks , id problem: 10d6f137-869d-48db-9ade-8545ddb1c075
b
ciao @billowy-plumber-18272 - I was able to solve your problem
it looks like you had created two intents (one in each node) that seemed to be conflicting with each other
since both of these intents were the same, it's easiest to create a global intent in your library
you can try importing this bot (into a different bot, don't override your current one) and try it out https://cdn.discordapp.com/attachments/1138846169519358103/1138889377808916612/Customer_Service_-_2023_Aug_09.bpz
b
it worked well thanks @bumpy-butcher-41910 , basicalli to not commit same error in the future when i have same intent in the flow is better to add a standard intent in the library right?
b
exactly 🙂 then you save yourself a lot of work too!
b
NIce! Tank you
b
\o/
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