INTENT NOT WORKING
# 🤝helpb
billowy-plumber-18272
08/09/2023, 2:48 PMNo way this intent card working, "change location", i tested it several times now, i write the exact intent but it has never been triggered, i also have another node in the flow with the same structure and the same intent, in that node the intent card is working well, but not in this node.... i created it manually, i did not copy and pasted it, please help me
https://cdn.discordapp.com/attachments/1138846169519358103/1138846170207236116/intent_error_1.png▾
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freezing-printer-49373
08/09/2023, 3:10 PMhey cobra
freezing-printer-49373
08/09/2023, 3:10 PMit would help if you showed us the debugger as you are emulating the conversation
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billowy-plumber-18272
08/09/2023, 3:16 PMas you can see the "cambia locazione" user text simply not trigger the intent card, so it skip the intent card and trigger the next one (executecode)
https://cdn.discordapp.com/attachments/1138846169519358103/1138853413539549304/debugger_intent_error.png▾
https://cdn.discordapp.com/attachments/1138846169519358103/1138853413845729401/debugger_intent_error2.png▾
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freezing-printer-49373
08/09/2023, 3:22 PMI believe after a location capture it's only listening for that info and not trying to match to intents
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billowy-plumber-18272
08/09/2023, 3:40 PMSo how make It trying to match the intent? By the way the other One node Is completely the same and It works
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freezing-printer-49373
08/09/2023, 3:41 PM@bumpy-butcher-41910 do you know this one by any chance?
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bumpy-butcher-41910
08/09/2023, 3:43 PMhmm
bumpy-butcher-41910
08/09/2023, 3:43 PM@billowy-plumber-18272 can you file a problem report so I can load the bot and see what's going on myself?
bumpy-butcher-41910
08/09/2023, 3:43 PMclick on the botpress logo > report problem > paste the problem ID here
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billowy-plumber-18272
08/09/2023, 4:09 PM@bumpy-butcher-41910 thanks , id problem: 10d6f137-869d-48db-9ade-8545ddb1c075
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bumpy-butcher-41910
08/09/2023, 5:38 PMciao @billowy-plumber-18272 - I was able to solve your problem
bumpy-butcher-41910
08/09/2023, 5:38 PMit looks like you had created two intents (one in each node) that seemed to be conflicting with each other
bumpy-butcher-41910
08/09/2023, 5:39 PMsince both of these intents were the same, it's easiest to create a global intent in your library
bumpy-butcher-41910
08/09/2023, 5:39 PMyou can try importing this bot (into a different bot, don't override your current one) and try it out
https://cdn.discordapp.com/attachments/1138846169519358103/1138889377808916612/Customer_Service_-_2023_Aug_09.bpz
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billowy-plumber-18272
08/09/2023, 5:54 PMit worked well thanks @bumpy-butcher-41910 , basicalli to not commit same error in the future when i have same intent in the flow is better to add a standard intent in the library right?
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bumpy-butcher-41910
08/09/2023, 5:54 PMexactly 🙂 then you save yourself a lot of work too!
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billowy-plumber-18272
08/09/2023, 5:55 PMNIce! Tank you
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bumpy-butcher-41910
08/09/2023, 6:39 PM\o/
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