1. How can you make an expression when âno valid answer is foundâ in the KB?
I want to send a text message (e.g. sorry chatbot couldnât find the right answer) when the KB doesnât has the answer
2. KB does answer consistent with languages. When my input is in a certain language, it sometimes responds in english. Also with an AI task it doesnât translate perfectly. Also putting the task in the KB Query doesnât solve this problem. Even when putting the summary and transcript in the KB query, it doesnât solve the problem. Does someone know how to solve this?