Help with Google Tag Manager URGENT
# 🤝help
g
Hey guys , I had a question Can we integrate a chatbot into a website with the help of google tag manager? I don't need to know how to do it, just that if its possible or not This is urgent as I need to reply to my client soon Thanks
a
Hi @great-action-6606 , yes you can. Follow the instructions here https://botpress.com/docs/cloud/channels/webchat/ to get your snippet of code. Then, you can follow this https://retention.com/support/add-snippet-script-to-google-tag-manager/ to add that snippet of code to your website. I hope this helps!
g
thx a lot man
s
Hey @acceptable-gold-88171! I am following these same steps but the bot is not rendering in my page. I cannot find the script inside the html in my page
a
Hey @steep-football-15739 , Here's how I would troubleshoot. Two things : 1. Go in Google tag manager, link it up with a test website, then add this code to make sure it works : alert('hello!');. If the test website doesn't show a popup saying hello! then the tag manager implementation is the problem! 2. go to jsbin.com. Where the body tag exists on the bottom left, I would add the snippet you are adding to Google Tag Manager there. If it doesn't appear on the bottom right (preview), then the snippet is the problem.
I'm going to close this thread, but feel free to open a new one with more details and screenshots if it doesn't work! 🙂
s
Sounds fair! Will try and let you know! Thanks Patrick!
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