a transition not working on Whatsapp
# 🤝helpa
able-elephant-85380
08/15/2023, 9:30 AMi got an issue with a s transition on whatsapp that doesn't work, but when i test in the emulator it works but when i do it on whatsapp the conversation end.
https://cdn.discordapp.com/attachments/1140940660908753026/1140940661424668754/Whatsapp_issue.jpg▾
https://cdn.discordapp.com/attachments/1140940660908753026/1140940662070587472/bars_clubs_transi_issue.PNG▾
a
acceptable-gold-88171
08/15/2023, 2:23 PMDoes this happen all the tiem, or just sometimes? If you hit publish again, does it still happen?
a
able-elephant-85380
08/15/2023, 3:33 PMYes it still happenng, i’ve done it multiples times and it still happening @acceptable-gold-88171
able-elephant-85380
08/17/2023, 3:27 PMis there any solution to this? @acceptable-gold-88171
able-elephant-85380
08/18/2023, 2:26 PM@cold-motherboard-82208
a
acceptable-kangaroo-64719
08/23/2023, 10:30 AMHey @able-elephant-85380 we recently pushed some changes to our Whatsapp integration. are you still experiencing this issue?
a
able-elephant-85380
08/23/2023, 3:02 PM@acceptable-kangaroo-64719 great ! Im gonna try and tell you back
able-elephant-85380
08/26/2023, 4:11 PM@acceptable-kangaroo-64719 i’ve tested it and yes still happening
a
acceptable-kangaroo-64719
08/28/2023, 10:31 AM@famous-zoo-73118 do you have any ideas?
f
famous-zoo-73118
08/28/2023, 3:42 PMI'd advise checking the Logs of the bot in the BP Cloud dashboard to see if there's an error happening in that transition.
9 Views