I'm imagining a scenario where a bot is used to respond to user questions where some data is static but some data is updated fairly regularly. (Let's call these files 'latest news {dtg}'). What I'm curious about is if anyone has any idea of how long it would be for the bot to recognize a new 'latest news' file and integrate that into the KB. (There would also need to be a way to ignore & remove older 'latest news' files but I think I saw a function for that.) Does anyone have experience with this kind of process or is there any info that the dev team have? I can't find anything in the docs? Thanks everyone

what kind of KB are you talking about?

Hi @bumpy-butcher-41910 - I’m imagining a fast moving event like a fire or flood. So there would be text files with he latest incident information. ‘Static’ information might help things like FAQs, contact lists, etc

KBs aren't updated dynamically at the moment - meaning when you upload a file, it'll always remain in that state until you upload a new one

What if it was a web search. Doesn't that update dynamically?

I'm not sure if web search is what @helpful-intern-92844 is using, but that would indeed update dynamically - however scraping only happens periodically, so it wouldn't update automatically

Alright

Thanks @robert - updating the files manually is what I had in mind. So maybe a better question is : Is the bot querying the KB docs each time or does it create a DB of some kind with the docs that it then queries? If the former, the change would be picked up right away but if it was the latter, there would be a lag between the new doc being uploaded and the DB being refreshed.

ah gotcha! in that case then the first answer is correct - your bot will query the KB every time, so manual updates (i.e. deleting the old KB and uploading the edited one) will be picked up right away

Perfect. Thanks for clarifying @bumpy-butcher-41910