Webchat issue
# 🤝helpw
wide-match-41654
08/27/2023, 9:42 AMI have opened ticket: 36300cad-de16-47d8-ac3b-920b3e1489c6
My bot keeps giving me error occurred please try again later on production. Have tried republishing, clearing cookies and turning integration off and back on. Nothing seems to solvve the issue
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acceptable-gold-88171
08/28/2023, 2:19 PMHi @wide-match-41654! Could you try adding Text contents in different parts of the conversation and trying the conversation in production so you can isolate the problem?
acceptable-gold-88171
08/28/2023, 2:19 PMlike "first", "second", "third" and so forth
acceptable-gold-88171
08/28/2023, 3:04 PMWe just wrote a quick guide on how to troubleshoot these kinds of issues : https://botpress.com/docs/cloud/channels/handling-production-issues/
Let us know if you have any questions! 🙂