Incosistency answers?
# 🤝helpa
alert-jackal-32515
08/27/2023, 5:34 PMThe chat bot we created is giving highly incosistent answers is this normal? Some way to fix this? For example a question like "How do I contact you" It is often giving correct answer but sometimes it could be something completely diffrent
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fresh-fireman-491
08/27/2023, 6:24 PMFix you KB
fresh-fireman-491
08/27/2023, 6:25 PMIts most likely very messy. Most likely the descriptions of your KB's are also poorly.
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alert-jackal-32515
08/27/2023, 6:41 PMIs it wise to have one big document or many small? Im thinking it would be easier having the description to choose right info with more documents?
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fresh-fireman-491
08/27/2023, 6:42 PMMany small
fresh-fireman-491
08/27/2023, 6:42 PMAlso in diffrent KB's
fresh-fireman-491
08/27/2023, 6:42 PMhttps://cdn.discordapp.com/attachments/1145410948610396193/1145428217759543446/image.png▾
fresh-fireman-491
08/27/2023, 6:42 PMThose are the ones that i have
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alert-jackal-32515
08/27/2023, 6:46 PMWill try , thanks
alert-jackal-32515
08/27/2023, 6:47 PMIn the description do you mention the KB or the document?
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fresh-fireman-491
08/27/2023, 6:51 PM"Check In and Check Out" is a comprehensive knowledge base that accurately indicates the times when guests can check in and out of Dancamps Trelde Næs. This knowledge base provides clear information about the process, both for those with reservations and for those who wish to book on arrival. In addition, it contains important details regarding booking pitches. The chatbot will prioritize answers from this source when users ask about check-in and check-out times and reservations at Dancamps Trelde Næs.
fresh-fireman-491
08/27/2023, 6:51 PMThat is translated from danish to english keep that in mind
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alert-jackal-32515
08/27/2023, 7:12 PMalready seems to work better 😄
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fresh-fireman-491
08/27/2023, 7:23 PMAmazing.