user variables not capturing anything
# 🤝help
t
user variables not capturing anything. But the workflow ones thay work
v
Are you talking about the variables made inside the code when talking about the user variables
t
No the `user variables`are located in the
Chatbot Settings
in the top left menu.
v
Oh i see
r
Not sure I get what you mean can you send screenshot so I can have a better view on the issue? thanks 🙂
t
I have a variable called used.ducts I ask the user how many ducts he had an i capture the result in this variable. Then i display the result in a send message card but it always shows 0
Now they started capturing i didnt do anything. But they cant remember their content after i start a new conversation
r
Try testing with the share your bot link and not the emulator
The emulator might create a new user for every conversation
Works for me here is my bot

https://cdn.discordapp.com/attachments/1146120566915477534/1146453500243488880/Screenshot_2023-08-30_at_10.36.49_AM.png

https://cdn.discordapp.com/attachments/1146120566915477534/1146453579205443654/Screenshot_2023-08-30_at_10.37.07_AM.png

t
Sometimes works but most of the time doesnt work
@rich-lamp-98721 but it works perfectly in an other workflow