I ask the user “How can I help you” and the supplied input @workflow.Request stores the answer of the client to that question. As such, the user needs my help, and the @workflow.Request represents a request that the user is sending to me.
Now I want to classify the request of the user.
In an AI Task the bot has analysed the @workflow.Request and have classified the variable @workflow.Request. According to that classification you have given values to these 3 variables:
@workflow.GETvsPOSTIntent
@workflow.Tasks
@workflow.Occurrence
@workflow.GETvsPOSTIntent can take the following values: {Get; Post; Get & Post; none}
Get When the Request contains a Get Intent
Post When the Request contains a Post Intent
Get & Post When the Request contains a Get Intent and a Post Intent
none When the Request does not provide enough information and context for the bot to classify this variable.
@workflow.Tasks can take the following values: {Maintenance; Financial Management; Administrative Management; Client Management; none}
Maintenance When the Request relates to a maintenance task.
Financial Management When the Request relates to a financial management task.
Administrative Management When the Request relates to an administrative management task.
Client Management When the Request relates to a client management task.
none When the Request does not provide enough information and context for the bot to classify this variable.
@workflow.Occurrence can take the following values: {Scheduled; Punctual; none}
Scheduled When the Request relates to a scheduled task.
Punctual When the Request relates to a punctual task.
none When the Request does not provide enough information and context for the bot to classify this variable.