Why Translator Agent not translating properly?
# 🤝help
w
Why translations not working properly to Uzbek language. It translating the certain words not correctly. Is there are any way to improve it? or can I add the translator websites API or something
a
I have a very dumb recommendation. Try gpt4.0 turbo in knowledge agent. If that translates well, then atleast you would know it's not your workflow or settings fault
w
Nothing changes
a
Did u try in emulator ?
w
Could be the problem, that my default text is in russian?
a
Or in live chat
w
Yeap
a
Sometimes emulator gives response from cache
Try in live chat
w
My KB is in Russian and Uzbek
Or am I should also put English?
a
I had similar issues. I had half KB in my language, half in english. Translation was terrible. But switching to 4.0 always fixed it
w
Nothing changed
I think the problem with the Uzbek language
a
I see. Maybe wait for someone else to respond.
w
Yeap. Anyway, thanks for help
f
Hey @wooden-optician-81648 , If you have technical background. Why don't you use external Translation service that you feel comfortable with? You can use Hooks to control that
w
Hi. Yeah, it is a good idea. But the problem is that I don't have technical background. Could you provide some more information about integration of this external Translating tools
It will be really helpful for me
f
I don't have any recommended translation service to be honest. But basically we will use the Hooks to intercept the messages coming out of Botpress, and going back to Botpress. https://botpress.com/docs/cloud/studio/hooks/ It will be very close to this: https://botpress.com/docs/cloud/exporting-bot-data/exporting-conversations/with-hooks/#setting-up-the-hooks but in the last step, we use axios to call a translation service
I hope that helps!