No filename when sending PDF file WhatsApp
# 🤝helpc
cuddly-oyster-9574
03/15/2024, 4:14 AMI'm sending a pdf file to a WhatsApp user using a file card and a signed s3 url. The message is received but it wont open (img 1 ). When using WhatsApp Web the file is downloaded but without extension (img 2).
When usign other integrations like messenger or telegram the file is received without problem (img 3).
Any idea ?. I tested sending a file directly uploaded to botpress studio and works.
cuddly-oyster-9574
03/15/2024, 4:21 PMChecking the logs, it seam that whatsapp integration is not concatenating a proper extension ".pdf" when the url is signed. it adds all the charaters after ".pdf".
Does anyone can figure out a workaround?
f
famous-jewelry-85388
03/15/2024, 4:26 PMHey, thank you very much for looking into that. Let me check with the team
famous-jewelry-85388
03/15/2024, 8:09 PM@cuddly-oyster-9574 a hotfix is developed. stay tuned for the release!
c
cuddly-oyster-9574
03/15/2024, 8:47 PMThank you. I'll keep an eye out for the update.
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famous-jewelry-85388
03/18/2024, 5:23 PMHey @cuddly-oyster-9574 ,
Can you check it? It is deployed
c
cuddly-oyster-9574
03/19/2024, 3:12 PMHi, Yes is working now. Thank you.
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famous-jewelry-85388
03/20/2024, 4:41 PMYou're welcome. One Team 🙂
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