Translation Error on KB
# 🤝help
b
Hello. I developed my bot with content in Portuguese. I used Set User Language for translation to English language. And everything worked perfect. Until, suddenly, the bot didn't translate a response. It used exactly the same content within the KB, which is a Q&A, in Portuguese. After delivered the content in Portuguese, the bot then continued in English (see image) My question: should I translate the entire KB, which is in Portuguese, into English? Or what should I do to prevent the problem? Thanks.
s
u may want to share your emulator log to see where the translator agent didn't work as intended. also your translator agent settings? maybe even check if translator agent is enabled on the relevant nodes.
b
Hi Ashwin, follows the log and more infos about the problem. Thanks for the help!
Hi @strong-dream-3861 I did share what u asked. Forgot to mention u here :/. Can u help? Thanks!