How to add a fallback to an intent?
# 🤝help
c
Hi to everyone, I am bulding a conversation where the bot ask the user if she/he wants to buy a used car or rent one. As depicted in the image, i created: - an intent go_to_rent that captures user's intent to rent a car and activates the workflow for renting cars; - an intent go_to_used that captures the user's intent to buy used car and activates the workflow for buying cars. How can I add a fallback that manages the user's messages that don't match with these intents? Thanks
a
If user doesn't show interest in rent/buy car, the bot will skip both intents and keep the flow of the conversation. At the end of your card, you can see there is another circle, add a transition to this last circle to the flow you desire, this way if both intents are skipped, your bot will have instructions of what to do next