Better context awareness
# 🤝help
d
I'm building a bot that answers questions based on a KB, but sometimes the bot does not realize a question a user asks is related to the previous question. I'm already giving it the summary and transcript of the conversation from the summary agent as context, but is there anything else I could give it that would improve it's context awareness?
f
Hey there I tested this yesterday, and it seemed to work amazingly for me. Could you provide me with an example of when it's not working, but should be
d
I'd ask the bot "how to check in guest" and it would give me an answer, but if I asked "what if the guest was a vip" or "what if the guest was royalty", it would either give only somewhat relevant answers or would fail to find an answer.
Asking it "how to check in vip guest" would give the right answer though
f
Ah okay I see. Can't help much here unfortunately
a
Have you tried AI Transition into Execute Query?
a
Have u checked out these videos?

https://youtu.be/p1-iBvEuTzA?si=nFVZPfn61oWRj7nI

https://youtu.be/z4dLcUfF8d0?si=XoGlOvexZViDIKld