accessability issue with JAWS and NVDA
# 🤝help
a
I am trying to integrate JAWS instead of speaking last message it is always voice overing the whole chat. after every message. It is an accessability issue
f
a
yes this is it @fresh-fireman-491 . it is used for accesibility for visually impaired people.
f
How far have you come with it?
a
i have tested my bot with jaws , when ever any new message is coming from bot instead of speaking the most recent message only it starts reciting the whole chat like if we have 200 messages it will recite all the messages after every response instead of the latest one which wastes a lot of time.
f
I can see how that is a problem. Could you enlighten me a bit on how you are doing this?
p
Not doing anything special on our side.. Just how botpress responds back, JAWS starts reading the full message from the top. Its nothing special about our bot Have you guys considered accessibility requirements in Botpress?
f
How are you making it speak the messages?
a
it is a screen reading software and it does it by its own without doing anything special . @fresh-fireman-491
f
If it gets the messages by itself and not sent by Botpress, I would guess that it's an issue on their side and not Botpress.
p
Hi @fresh-fireman-491 , does Botpress support accessibility standards like ADA/ WACG ? Botpress needs to support standard screen readers like JAWS/NVDA
f
Hey there, Not sure to be honest. Would be better to create a new help post, so more people can see it
9 Views