Typing bubble not showing up
# šŸ¤help
m
Does anyone happen to know why the chatbot on my website is only popping up with a typing bubble right before it sends a message, rather than as it is thinking/typing? Feel free to test yourself at thefounderseries.org. I don't know if this changes anything, but it is integrated with a GPT assistant.
g
I think that this is normal and if the user gets notifications when the bot writes something than it shouldn't even be a problem to not see the typing bubble
m
We've just been having some latency issues which leads to people leaving the website or double texting. I'd prefer for it to be like the emulator where it types once the user sends their message
f
Hey there Aaron That is because it's the first message. It has to "wake up' from a "sleep", when it hasn't been used in a few minutes. So when it's sending it's message it's not actually thinking for the first couple of seconds as it's just waking up there. It changes a lot that it has been integrated with the GPT assistant, since then Botpress is not actually doing any work except sending the message, which was why you could only see the typing indicator for a split second. I do believe that if Botpress was doing some work like querying the KB it would have the typing indicator, but since it's not, it won't have it. You could look into buying the Always Alive feature for $5, which would fix this "wake up" issue.
b
Hey just wanted to follow up on this as I’m working with Aaron @fresh-fireman-491 if we bought the always alive feature would it automatically show the typing bubble every time. Bc sometimes it doesn’t show the typing bubble even after the first Q
Also what’s the KB
f
The Always Alive feature would only make the first message from the bot in a conversation be faster, it would not have an effect on the typing bubble.
Here is a link to the docs about the KB https://botpress.com/docs/cloud/studio/knowledge-base/
b
Okay fs or sure and then @fresh-fireman-491 is there any call I can make from botpress itself that’d be likely to take a while so I can have the typing thing and then once a message loads in take the typing thing away
Like essientally if I could trigger the typing from a function within botpress and then undo it once the message loaded in
f
Not really There are some feature requests about, having the option to decide when the typing indicator should be on and off https://discord.com/channels/1108396290624213082/1204363547354861578
m
I see. Thank you guys very much!
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