Look how when I give my name in the emulator the translator agent works and says "Gracias" and in the webchat it says "thanks"
g
glamorous-guitar-39983
02/21/2024, 2:09 AM
Im not sure but it might be the following : If your messages are already written in spanish, asking the bot to translate into spanish will get him to translate to english (but it should work for every other languages)
glamorous-guitar-39983
02/21/2024, 2:10 AM
I had the same problem when I tried to speak french with my bot that already spoke french, and what it did is that it turned the messages to english
glamorous-guitar-39983
02/21/2024, 2:10 AM
So If the user speaks spanish just ignore the translation